SCICOM is an award-winning Malaysian contact centre outsourcer. We provide customized Business Process Outsourcing (BPO) solutions to our portfolio of clients that consist of multinational companies with global brands by delivering our unique and modular ScicomSourcingSM solutions. We provide our clients and their customers with 'Total Customer Delight', thereby enhancing the customer experience which ultimately translates into increased brand loyalty and advocacy.
SCICOM's focus is Inbound Premier Customer Service, Technical Support and all forms of associated fulfillment. Since our inception in 1997, we have grown rapidly in numbers and currently have operations in Kuala Lumpur, Cyberjaya, Bangalore, India and Tampa, Florida that collectively service our clients customers in as many as 34 countries in 23 languages. Our workforce of over 1000 people consists of nationals from Europe, the Middle East, North Africa, India, South & Far East Asia and the USA.
As part of our expansion plans, we have the following career opportunities :-
(Based in Petaling Jaya)
Responsibilities of the Role:
- Manage & coordinate all of the relevant project activities including:
- Cost management
- Resource planning
- Project timeline and plan monitoring
- Process mapping and documentation
- Communication with operating companies
- Liaising with Shared Services Operations staff
- Issue and problem resolution
- To develop and maintain regional rollout plan including further expansion in the Shared Services to other operating companies
- To manage and coordinate change and communication activities
- To manage transition of activities from operating companies to the Shared services
Requirements for the Role:
- Degree in Accounting / Finance; candidates who are qualified accountants is a prerequisite
- Minimum of 3 years working experience, preferably from MNC Accounting & Finance environment including Finance Shared Service centres
- Experience in process assessment & re-design, technology implementation , project management and planning is preferred
- Experience in consulting / compliance / procedural testing in Accounts Payable, Expense Claims Reimbursement, Accounts Receivable, General Ledger including month end closing and Treasury functions is a definite advantage
The Benefits:
- Attractive salary
- 2 months contractual bonus
- Charted 3-4 years career path
- Project Management training
- Comprehensive incentive system for meeting KPIs
- Dynamic work culture with active employee relations activities
- Comprehensive training and global career path opportunities
Interested applicants are invited to write-in or e-mail us with a comprehensive resume giving full details of academic qualification, work experience, current and expected salary and other personal particulars to:
Human Resources Department
25th Floor, Menara TA One (Letter box 22-80)
22, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia
Or alternatively you may also e-mail us at:
careers@scicom.com.my
Only shortlisted candidates will be notified.
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